Our work
What health equity looks like on the ground in Glasgow
On any given week, our team and volunteers might be in a hospital waiting room, a community kitchen, or a parliamentary consultation — all in the service of the same mission.
On any given week, our team and volunteers might be in a hospital waiting room, a community kitchen, or a parliamentary consultation — all in the service of the same mission.
On any given week, our small but committed team of staff and volunteers might be accompanying a Govan resident to a hospital appointment she has been dreading for months, co-facilitating a workshop on understanding diabetes management in a Springburn community hall, supporting a recently arrived family in Pollokshields to register with a GP and understand their entitlements, and presenting anonymised client data to an NHS planning group to make the case for more equitable distribution of mental health services.
The range of what we do reflects the range of what health inequality actually looks like on the ground — it is rarely one thing, and the most effective responses are rarely simple.
We do not deliver health care ourselves, but we work in close partnership with GPs, social workers, housing officers, community pharmacists, and voluntary sector colleagues across the city. Our role is to be the connective tissue in a system that can otherwise feel fragmented and impenetrable, particularly to people who are already exhausted by poverty, chronic illness, or the cumulative weight of repeated difficult experiences with statutory services. We measure our success not in throughput but in whether the people we work with feel heard, better equipped, and more confident about the future of their own health.
Each programme is co-designed with the communities it serves and delivered with the flexibility that real people's lives require.
Personalised support for individuals navigating NHS appointments, social care assessments, and complex multi-agency systems.
Our advocates work with clients across Glasgow to prepare for medical and social care appointments, accompany them where appropriate, and help them communicate their needs effectively to professionals. We handle referral letters, follow-up correspondence, and complaints where they arise, ensuring that language barriers, low health literacy, anxiety, and distrust of institutions do not stand between a person and the care they need. Cases are managed with strict confidentiality and reviewed regularly by our senior advocacy team.
Free community education sessions covering everything from understanding test results to managing long-term conditions.
Running monthly across eighteen Glasgow communities, our Know Your Health sessions are delivered in accessible, familiar settings — from faith halls in Pollokshields to community centres in Drumchapel. Topics are selected in partnership with local residents and include: reading prescriptions and discharge letters, understanding mental health pathways, navigating social prescribing, and knowing your rights as a patient. All materials are available in simplified English, Arabic, Urdu, and Polish. Sessions are always free, and childcare support is available on request.
Preventive health programming embedded in the streets and green spaces of Glasgow's most underserved neighbourhoods.
Wellbeing on Your Doorstep co-designs physical and social health activities directly with community members, from walking groups on the Clyde Walkway to cook-along sessions in community kitchens that teach affordable nutrition on a tight budget. Participants build social connections that reduce isolation — one of the strongest predictors of poor health outcomes — while gaining practical skills they carry into daily life. The programme deliberately avoids the clinical framing that can put people off engaging, focusing instead on enjoyment, connection, and gentle habit-building.
Representing community perspectives in the rooms and reports that shape Glasgow's health landscape.
Alongside our direct work, we engage with NHS Greater Glasgow and Clyde, Glasgow City Health and Social Care Partnership, and Scottish Government consultations to ensure that community voices — especially those rarely heard in policy spaces — influence service design and commissioning decisions. We produce annual evidence reports drawing on anonymised case data and community feedback, which we submit to relevant bodies and share publicly. We also support community members who wish to participate directly in consultation processes, providing preparation, accompaniment, and follow-up.
If you would like to access our services, refer someone you know, or explore how your organisation might partner with us, we would love to hear from you.
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